Need Advice?

Call: 0808 00 13-2-19

Text: 077664 13-2-19

Chat/Email:
www.connexions-direct.com

Citizens Advice Bureau

Confidential advice on a range of issues. The website includes a section on ‘Frequently Asked Questions’, offered in Bengali, Chinese, Gujarati, Punjabi and Urdu.
Tel: see ‘Local’ for your nearest office

Centrepoint

Housing for young people at risk

Shelterline

(see also ‘Local’ in this section for your nearest office)

Housing advice and help from Shelter
Tel: 0808 800 4444 (freephone)

The Line

Run by ChildLine, a helpline service for young people living away from home
Tel: 0800 884444

Who Cares? Trust

Counselling, advice and support for young people living in and leaving local authority care
Tel: 020 7251 3117

Base 25

Information and help on housing and homelessness issues
Tel: 01902 572040 (Wolverhampton)

Citizens Advice Bureau (CAB)

Confidential advice on a range of issues

There are various Citizens Advice Bureau offices in the Black Country, many of which offer advice and information in different languages. One has been listed for each borough, but you may find it useful to check whether or not there is an office closer to you. Look on the website and select ‘Find your local CAB’.

Dudley: 01384 816081; e-mail Dudbureau@dudleycabx.org
Sandwell (West Bromwich): Tel: 0121 533 4423; Minicom: 0121 580 2783
Walsall: Tel: 01922 700600; Minicom: 01922 615292
Wolverhampton: Tel: 01902 572201

First Base

Help for homeless young people
Tel: 01922 707865 (Walsall)

Shelter (Housing Aid Centres – Birmingham)

Housing advice and help
Tel: 0121 236 6668 or 0121 240 2150

Young Person's Scheme

Help for homeless young people with accommodation and furnishing
Tel: 01922 616782 (Walsall)

Dudley

Homelessness Advice

Brierley Hill Area Housing Office (For Stourbridge, Halesowen, and Brierley Hill)
Cottage Street, Brierley Hill, DY5 1RE
Tel: 01384 812029/815066
Opening hours Mon-Fri 9.00am-5pm

Dudley Area Housing Office

5 St James Road, Dudley, DY1 1HP
Tel: 01384 815069/815035
Opening hours Mon-Fri 9.00am-5pm (For Dudley and Dudley North)

For out of hours emergencies call 01384 818283

Housing Advice

Dudley Borough Direct - 24 Hour Housing Services Call Centre
Tel: 01384 818283

Housing Services

Capstan House, Waterfront East, Brierley Hill, DY5 1XL
e-mail:callcentre.housing@dudley.gov.uk

Sandwell

Housing Advice

Housing Direct

Sandwell Council House, Oldbury, West Midlands, B70 8IU
Tel: 0121 569 5227 / 5236 / 5152
Fax: 0121 569 4280 / Minicom: 0121 569 4241
e-mail: Housing@sandwell.gov.uk
Opening hours: Monday to Wednesday 9.00 am - 5.00 pm. Thursday 9.00 am - 1.00 pm. Friday 9.00 am - 4.30 pm.

Walsall

Housing Advice Service Helpline

Tel: 01922 653405

Emergency Out Of Hours Service

Tel: 01922 650 000

Homelessness and Housing Advice Service

The Civic Centre, Darwall Street, Walsall, WS1 1XU
Tel: 01922 653405 / Fax: 01922 653421
Minicom: 01922 652637
Opening hours: Monday to Friday, 9am to 5pm.

Wolverhampton

Homelessness Advice

Homeless Services Unit
Landlord Services, Civic Centre, St Peter's Square, Wolverhampton, WV1 1RB
Tel: 01902 554747 / 554807 / 554741 / 551037
e-mail: homeless.services@wolverhampton.gov.uk

Housing Advice

Wolverhampton Homes
24 Chapel Ash, Wolverhampton, WV3 0TN
Tel: 0800 073 0876

Housing Associations that provide accommodation for young people in the Wolverhampton area:

Heantun Housing Association

Wellington House, 3 Wellington Road, Bilston, Wolverhampton, WV14 6AA
Tel: 01902 571100

Touchstone Housing Association

PO Box 160, Touchstone House, Whitley Village, Coventry, CV3 4HZ
Tel: 02476 507100
Application Line: 08459 507111