Your Rights Contacts

National

Citizens Advice Bureau

Confidential advice on lots of issues. The website includes a section on 'Frequently Asked Questions', offered in Bengali, Chinese, Gujarati, Punjabi and Urdu.
Tel: see 'Local' for your nearest office

Community Legal Service

For help and information on a range of legal issues
(information on the website is also available in Welsh, Urdu, Chinese, Bengali, Gujarati and Punjabi)

They also operate a legal advice helpline: call 0845 345 4 345

DIAL UK (Disablement Information Advice Lines)

Has information on local disablement advice offices. Local branches offer information and advice to disabled people and others on all aspects of living with a disability.
Tel: 01302 310123
Textphone: 01302 310123 (please use voice announcer)
e-mail:enquiries@dialuk.org.uk

Disability Law Service

Provides free and confidential legal advice to people with disabilities, their families and carers
Tel: 020 7791 9800
Minicom: 020 7791 9801
e-mail:advice@dls.org.uk

Equality and Human Rights Commission.

The Equality and Human Rights Commission provides advice and information on equality issues for all plus is a single point of contact for people who feel that they have been discriminated against. Their helpline is 0845 604 6610.

Family Fund Trust / After 16

Information and grants for young people with an impairment or disability. Also helps families of disabled and seriously ill children under the age of 16. Things covered include careers, money, housing and transport.
Tel: 0845 130 45 42 (if you need an interpreter, call this line and say which language you require - the Family Fund will arrange an interpreter for you)
Minicom: 01902 658085
e-mail:info@familyfund.org.uk
See www.familyfundtrust.org.uk for pre-16 information or www.after16.org.uk for post-16 information

Immigration Advisory Service

For information and advice on immigration, asylum and nationality issues
Tel: 0844 974 4000 (Birmingham Office Telephone Advice Line)

Refugee Legal Centre

legal advice and representation for those seeking protection under international and national Human Rights Asylum law'
Tel: 020 7780 3220

RNIB (Royal National Institute for the Blind)

Confidential support and advice for people with sight problems
Tel: 0845 766 9999 (interpreters can be arranged for most languages)
Minicom: 0845 585691
e-mail:helpline@rnib.org.uk

RNID (Royal National Institute for the Deaf)

Confidential support and information for people with hearing difficulties (see also 'Local' in this section for your nearest office)
Tel: 0808 808 0123 (freephone)
Textphone: 0808 808 9000 (freephone)
Typetalk: for more information on the Typetalk service, call freephone 0800 500 888 (textphone), 0800 7311 888 (voice) or visit the Typetalk website at www.rnid-typetalk.org.uk
e-mail:informationline@rnid.org.uk

SKILL - support for students with disabilities

Provides a free information and advice service for disabled people and the people who work with them, via a freephone helpline, e-mail and the website. A range of information booklets are available from the website.
Tel: Freephone on 0800 328 5050 (available Mon-Thu PM only)
Minicom: 0800 068 2422
e-mail:info@skill.org.uk

Stonewall

Campaigns for equal rights for gay men, lesbians and bisexuals and offers information, advice and support
e-mail:info@stonewall.org.uk

Terence Higgins Trust

(see also 'Local' in this section for your nearest office)
AIDS charity offering help, advice and support to those affected by HIV and Aids
Tel: 0845 12 21 200

The Gender Trust

Information, help and advice for transgendered people
Tel: 07000 790347

Trades Union Congress

Information on a range of work-related issues, including employment rights, pay, health and safety and discrimination
Tel: 0870 600 4882 (this is the number for the TUC's 'Know Your Rights' line)

 

Local

Citizens Advice Bureau (CAB)

Confidential advice on a range of issues

Many CAB offices offer advice in different languages. One has been listed for each borough, but check if there is an office closer to you. Look on the website and select 'Find your local CAB'.

Dudley: 01384 816081
Sandwell (West Bromwich): 0121 533 4423; Minicom: 0121 580 2783
Walsall: Tel: 01922 700600; Minicom: 01922 615292
Wolverhampton: 01902 572201

Race Equality Council

Works to promote racial equality

Dudley: 01384 456166; Web: www.rewm.org/recdud.htm

Sandwell: 0121 541 1775 www.raceequalitysandwell.com

Walsall: 01922 654704/0192 654705; Web: www.rewm.org/recwals.htm